About Computers for Newbies & Everyone Else

August 20, 2013

Android Factory Reset

Last time we talked about what to do if you could not remember your Android phone’s passcode or pattern.  An email this week stated, "OK, I don’t really use Gmail for much and never log into it."  They then went on to explain that they could not provide adequate information to Google to get their password for a Gmail reset. 

Keep in mind that if you cannot get into email it affects all of your Google account information, from your phone, contacts, Google blogs, etc.  So this is the ultimate "fix" in several ways.

Here are the desperation moves when you cannot in any way gain access to your Android phone.  Hold tight!

First you need to set up a new Google account on your computer.  You can also do this as one of the last steps in resetting your phone but it is easier to complete first online.  Go to and click the upper right link that says, "Create a new account."  Finish it all up and move on to your phone; however, do not forget to add your cell phone number in the security section, see last week for more detail.

Turn off your Android phone (it does not matter that it is still locked).  Do not just put it to sleep but cut it off by holding the power button down for 30 seconds or so.  Depending on the age, version of the OS, and manufacturer it will either ask if you want to turn the power off or it may just shutdown.

Next, and PLEASE listen to this part!  The following steps will wipe out your phone, i.e., all of your email, your apps, your high scores on games, your vacation pictures, etc.  So this is a desperation move ONLY.  You could also use it if you are going to give your phone to someone else and want to get all of your info off of it.  This will not reset the SD Card in the phone.  I would recommend you remove that and reformat it too; however, you may have pictures on it that you can get later.  This depends on your phone and how it was set up.

These following steps will vary by manufacturer so I suggest you contact your phone provider, tell them what has happened and ask how to perform a "Hard Factory Reset" via your phone’s buttons. 

Here is the standard way to "boot" your phone this way.  Hold down the Volume Up and Power buttons simultaneously.  After a few minutes or so your phone’s logo screen will display. (Again your manufacturer will have details for your phone so this is generic).  When it does, release the power button but continue holding the Volume button until the Android System Recovery menu appears.

Android System Recovery Menu (yours may vary)Once at the Android System Recovery menu, select the “wipe data/factory reset” option using the volume keys to move up and down them.  Once it is selected press the power button to start the "wipe."  You will get a confirmation screen.  Choose "Yes" and proceed to strip your phone of all but the essentials which allow it to work.

Reboot System Now screenAfter a few seconds it will finish and you will be presented with the Android System Recovery menu. Again this time choose, "Reboot System Now."

You phone will now reboot back into normal mode and be set up the same way it was when you purchased it and took it out of the box.  Set it up with your new Gmail account which was created earlier and you are on your way again. 

July 23, 2013

My New Tablet

Nexus 7About two years ago I wrote in regard to buying my first tablet, a Toshiba Thrive.  Well time has continued on as it usually does and I have come to the point where I needed a replacement.  So I have recently purchased a Nexus 7 by Google.  Yes, I know I have not been extremely nice to Google over the past couple of months but I am not their enemy.

Please do not misunderstand, the Thrive and its successor the Excite are both excellent tablets.  I still believe for the price and features the Excite is one of the best out there.  However, there are two things that I grew to not like as much with the Thrive, its size (form factor) and weight.  It is a 10.1 inch screen and weight in at 1.7 pound.  Almost two pounds does not sound like very much.  However, after you hold it in your hands for a couple of hours reading the latest novel by your favorite author it gets to be a load.  Even when you are switching back and forth from hand-to-hand, throw in a case of carpel tunnel and it just is not that comfortable.

In steps the Google Nexus 7 made by Asus.  The “7” is for the screen size of seven inches and the weight is a mere .75 of a pound.  Also, not that it matters tremendously but the 0.41 inch thickness is amazing in comparison to my Thrive.

I know I am not really comparing apples to apples here since the Thrive has many more features, some of which I feel should have been on the Nexus but did not make the cut.  The Thrive was much thicker; however, that was so that it could have a multitude of access ports one each for USB, HDMI and for SD Card external storage.  The Nexus has, like most other tablets, none of these niceties.  Nevertheless, after using the Thrive for a couple of years I only used the SD Card but never really needed it that often, the others were good features I experimented with but did not use at any other time.  For me the Nexus 7, actually built by Asus, has all that I need which is a tablet I can do all I need with.

Some of the advertised features from Google say that you get over eight hours of HD video playback, ten hours of web browsing or e-reading, and up to 300 hours of standby time.  For the browsing and e-reading I agree that mine has easily gone that long.  Regarding the standby time, I have not officially tested it but it goes for days without worrying about charging.  I have watch two movies on it in a row and had more that 50% of my battery life left, so I can figure that video playback number from the Nexus marketing team is good too.

You can read more of the advertising about the unbelievably lightweight, the fantastic crisp, clear display and all the other great adjectives used to describe the Nexus 7 but my belief is that generally they are correct.  It is a very nice tablet for the smaller form factor.  Also, prices are now dropping for the Nexus 7 since the Nexus 7 version 2 is supposed to be out in the next couple of weeks.

It was recently announced that the Google Play Store has approximately 1,000,000 applications and over 50 billion downloads.  You will not be alone if you own a Nexus or any other of the great Android devices.

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