DoubleClicks.info About Computers for Newbies & Everyone Else

November 22, 2016

Malware Strikes

Before I start today I will tell you that I run all the security software you normally would on a computer.  I also only run software that I recommend to you when you ask or when I write.  That way I know what you can do for free and how well it works. I have always been satisfied with this arrangement.

Now, back to the story.  I was on my desktop computer and up pops an alert from my antivirus application.  I will not mention the name of it since it is an app that I have been testing for several weeks.  BANG, I had malware!!!

I told it to take care of it by removing the offending malware files as I have done only a couple of times over the years.  Then predictably the warning went away.

After anywhere from 10 seconds to five minutes I get another warning and another and another, etc.  After a dozen or two of them I just let them go to watch what would happen.  I figured my computer was probably already ruined so why worry about it further.

After a hundred or so alerts I ran Malwarebytes to take care of the problem.  That application (which still does a good job in most areas) found them but it could not remove them either.  At this point, I am starting to perspire.

You should turn this on if you have no other antivirus softwareI then shutdown my “now proven worthless” antivirus app and uninstalled it.  I then install a more proven, reputable antivirus app.  After it finished its set up it also found the malware but could do nothing with it either.  I now shutdown this antivirus application and ran Windows Defender.  Always keep in mind that you should run only one antivirus app on your computer at a time.  Also, Windows Defender switches itself off automatically when you install a third party anti-virus app.

Windows Defender is the antivirus application that comes built into Windows 10 and has been available since Windows XP.  For the past years, most geeks say to run a third-party antivirus app in its place since Windows Defender (WD to save space) is not as good as the others.  I trusted the pros as I had never proven it to be good or bad for me.

Windows Defender on Windows 10

The second I started up WD it found the malware and asked if it should remove it.  I responded, “Heck yeah, kill it my new little friend!”  Well not exactly but you know what I mean.

About five minutes later all of the malware was apparently gone and my computer was running smoothly once again. I rebooted it, ran the “dependable” antivirus software again and it said that everything was safe.  I ran Malwarebytes again and it too reported everything as being safe and secure.

Now I have uninstalled all of the antivirus apps and let Windows Defender take over the heavy lifting.  As far as I am concerned that is all I need now along with Malwarebytes.

October 11, 2016

Ron’s Favorite Add-on Apps, Part 2

Last week we looked at several programs I recommend to be good additions to a Windows system.  They are either better than what comes on a PC or those applications may not usually be found on a new computer.  Of course, the apps are free…you know me. From the responses I have received you want more.  So here are some additional applications for you.

You need a good cleaner and CCleaner (piriform.com) is great.  I have previously written about it in length so go check those older articles.   CCleaner can speed up a slow computer and get it to start faster while cleaning up unneeded files. Well worth the $0.00’s. 

ccleaner

Oh boy, now a biggie…antivirus software.  There are several good ones to pick from. Avast (avast.com) and AVG (avg.com) always come to my mind first.  They are closely followed by Avira (avira.com), Bitdefender (bitdefender.com) and Panda (pandasecurity.com).  Take your pick.  They are good and all have a free and paid version.  You may even choose to stick with "Windows Defender" which comes pre-installed on your computer.  It is really pretty good.  Just make sure you run one of them, but only one at a time or they can interfere with each other.  

Avast! site          AVG logo          Avira logo     

Bitdefender logo          Panda logo

Another good protection app you need is Malwarebytes (malwarebytes.com) which takes care of threats.  The free version needs to be run manually by you; whereas, the paid version runs automatically.

Malwarebytes logo

How about the best video/audio player?  There is only one and it will run on most anything you own, PC, iPhone, Android, etc. and that is VLC (videolan.org).  The great thing about this app other than dependability and quality is that it can play every video or audio format you can put on it.  That includes DVDs as well as Blu-Ray discs. 

VideoLAN (VLC) logo
 
Now to online storage or cloud storage.  There is really only one name in this area that I prefer, Dropbox (dropbox.com).  It is solid, works flawlessly and also allows for quite a bit of storage space.  There are others but for free, Dropbox does it for me.  You have files that are important to you and Dropbox is dependable, enough said.

Dropbox logo

Now email apps.  I personally like online email, mainly Gmail; however, you as well as a large percentage of people like an app to take care of email.  Thunderbird (rd.dblclx.com/1ejd3ax) from Mozilla, the Firefox browser people is excellent.  It is reliable, high quality and easy to set up if you pay attention to the instructions.  I would also say the built in email program in Windows 10 is a good basic email app but there are not many advanced features.  Also, with the Windows app you will be on your own setting up your email. 

Thunderbird logo

Next week a few more. 

January 18, 2016

2016-01-18 Show Notes

Welcome back to the show notes from this morning.  The podcast should be ready tomorrow and I will post it here when I know that it is ready.

I hope you had a chance to listen but if not here is a list of a few of the things we mentioned today.

Tech News
Two great online weather apps, in Jim’s and my opinions.  At the least two of the better ones available today.

AccuWeather

WeatherSpark


Judge says Facebook tagging violates protective orders

You don’t have to physically get close to a person or to call and text them to end up violating a protection order. According to Acting Westchester County Supreme Court Justice Susan Capeci, tagging the victim, which sends them a notification, is enough to breach the order and ultimately land the perpetrator in jail. Capeci made the ruling for a case filed against a woman named Maria Gonzalez who was prohibited by law from contacting her sister-in-law. While she didn’t blow up the sister-in-law’s phone or show up uninvited to her house, she reportedly created a Facebook account and tagged her on some status updates.

One called the sister-in-law, Maribel Calderon, "stupid," and the other allegedly read: "You and your family are sad…You guys have to come stronger than that!! I’m way over you guys but I guess not in ya agenda." Protection or protective orders, by the way, are sometimes used interchangeably with restraining orders. There is a distinct difference between the two, though: protective orders are the maximum protection the law can grant to victims of family violence.

Gonzalez has been charged with second-degree criminal contempt for the status updates, which could land her in prison. Her side tried to argue that she wasn’t explicitly banned from contacting Calderon via Facebook. The judge, however, pointed out that Gonzalez was ordered not to contact Calderon via "electronic or any other means."

Continue…


Do I stay or do I go now? Google Maps can tell you.

Now Google can even tell you where to go…and when.

Well, Google Maps has good news for you. If you use Google Maps you can find out whether you should hit the road or put in some gym time while you wait out the grid lock. Get information like ETAs, traffic updates, nearby gas prices and quickest routes to familiar places–like home, work and recently searched destinations–all without entering a destination.

If like me you have preset home and work locations along with having location history enabled you will see ETAs at times when you’re likely to be heading to these destinations. These suggestions are based on location data, time of day and day of week. And if you’re logged in, it will suggest destinations based on recent Google Maps and Google searches when you are in the driving.


Stay Safer Online
Ron’s preference for keeping your computer safe beyond anti-virus applications. 
Malwarebytes
 

A caller also recommended "SpyBot Search and Destroy" which is also excellent for the same purpose. Thanks to Dave (I believe, please correct me if I am wrong) for that tidbit!  
SpyBot Search and Destroy


That is it until next month, February 15, 2016.

Have a great time computing!

Ron Doyle, Double Click

January 6, 2015

2014 Sites in Review, Part 1

Welcome to the beginning of our fourteenth year together with the Double Click column.  Every January we review the sites that we visited in the previous year.  Today is no different.  So as always, if the site addresses are too long to type I have shortened them using the "bit.ly" app so the links may not look quite right.  Without further ado…here they are in their order of appearance with short descriptions of each.

Thanks for reading the column and emailing me with your great questions.  I love writing it and hearing from you! 

  • Netflix, YouTube, Hulu and ABC – add ".com" to any of those to view TV shows, movies, video clips, etc.
  • Chromecast.com – this Google device allows you to broadcast anything from your Android, iPhone or Windows phones and computers to your TV.
  • Chromebook.com – Computers that run the Chrome OS (Google) and have everything you need in the Cloud. 
  • Google Drive/Docs,  – Google’s Office substitute and a good one it is, with this you may not need to purchase Microsoft Office.
  • McAfee – one of the many antivirus applications available for your computer’s protection.
  • Libre Office and Open Office – the two leaders in the free Microsoft Office replacements.  Both are good; however, fall short in some areas. 
  • Google, Yahoo, Bing, DuckDuckGo, IxQuick and StartPage – add ".com" to any of these for search engines, the last three do not track your searches but the first three do.
  • Google Location History – this site will show you where you have been in the recent past on Google Maps. 
  • Copy, bit.ly/roncopy – free online cloud storage, use the link shown and get 20 GB instead of 15 at Copy.com.
  • Dropbox, bit.ly/use-DropBox, same as above; however, you get 2 GB, many people prefer this to all the other online storage options since it was one of the first.
  • Google Drive and OneDrive, (by Microsoft) – Google’s and Microsoft’s cloud storage sites both at 15GB free. 
  • OneNote, Microsoft’s great note taking application, free online.
  • MultCloud, put all of your cloud storage on one site (notice spelling, no "i").

Tune in next week for the last half of the sites we visited in 2014.

July 8, 2014

June 10, 2014

October 29, 2013

Get Help, Join Me

Last week we looked at "Windows Remote Assistance" to see how you could give or receive help with your computer issues.  It works well but as I said there are drawbacks in that you need to be going from a Windows to a Windows computer and could not link with a Mac or Ubuntu (Linux) system.  Today we will look at "Join Me."

There are many programs which do pretty much the same thing.  Some of the more popular applications are "DameWare," "Go to Assist," "PC Anywhere," "LogMeIn" (the parent company of Join.me) and many, many others.  Some of these charge (a lot compared to free) for their services and others are free.  However, I do not believe any are as easy as Join.Me. 

First, the person who needs someone to log onto their computer for help needs to start the process.  It is easy since all you do is open your browser and type in "Join.me" in the address bar.  It will automatically add "https://" (the "s" means a Secure site) and take you to the site.

join.meNow, if this is the first time you have used it go to "Share," "Basic" and click the large orange arrow button.  This will start downloading the small executable file to your computer.  Once the download has finished, find the file and double click it to start "Join.me."  Your browser may also choose to "Run" the file if your browser allows it which is fine. 

 

join.meOnce installed and running you can click the "Share" button and a nine digit code will be generated for you.  It will show something similar to, "join.me/252-743-655." The nine digit number varies each time you use it.  Now give the helping person the nine digit number or email them the generated link.

If you email them the link they can click the link in the email and be instantly logged onto your desktop.  If you read them the number, via phone as most often happens, they log into Join.me just as you did.  But this time they choose the "Join" the meeting after they add the nine digits.  They finally click the green arrow and they are in.  They will go to your machine and you can both see what is going on with your computer.  Do not worry about anyone else using the code.  Once you end the session and close "Join.me" someone else would need a new code, generated only by you, to get into your computer.

You have full control and the "helper" can only view your computer unless you allow them further access.  If you wish to give them permission to actually "drive" your computer go to the meeting tools (pointer) button and click, "share mouse control."  When they are finished take it back.  Easy.

It includes many other neat features such as allowing the people you invite to have voice chats over the Internet using their free VOIP, text chat between all the members in the meeting, transferring files to each other and more. 

There are always updates and changes to this and every other app.  They recently added a couple you may find helpful…if you are a helper.  If you have an Android phone/tablet or an iPhone/iPad you can only view someone’s computer from them.  You cannot share your screen to get help.  It also depends on which version of either OS you have.  For Apple products it must be the latest version and depending on what you need to do it could cost you.  For Android, free…ah, my favorite word.

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