DoubleClicks.info About Computers for Newbies & Everyone Else

February 20, 2017

2017-02-20 Show Notes @ WSVA

Welcome back, do to holidays, job changing and a variety of other things I have not had the show for a couple of months.

But today you may relax, we are back. Listen in at WSVA’s podcast and enjoy the show now.

Enjoy!

Tech News

February 20, 2016

FORBES: Google’s Chrome Browser Crushes The Desktop Competition In 2016 and keeps crushingA seismic shift occurred in the way the world browses the web in 2016. Google’s Chrome browser supplanted Microsoft’s Internet Explorer as the world market-share leader in desktop browsers. That’s a genteel way of putting it. “Google crushed Microsoft as Chrome dominates the desktop browser field” gives a clearer picture of what happened.

The market share numbers reported in this article come from Net Applications’ Net Market Share Report which measures unique visitors from approximately 40,000 global websites. Net Applications weights their results using the CIA’s internet traffic by country data. This reduces distortions caused by differences in a country’s percentage of global internet use and the percentage of its users captured by the websites Net Applications monitors.

IE remained the global market share leader until it fell into a virtual tie with Chrome in March 2016 when IE held 39.1% and Chrome had 39.09% market share. After that it’s been all Chrome. IE began 2016 with a 43.82% share and ended the year with 20.84%. In January, Chrome held a 35.05% share and it rose to 56.43% in December. The pattern continued in January of this year with IE falling to 19.71% share and Chrome rising to 57.94%. Game over.

Edge usage grew in 2016 but not nearly enough to offset IE’s loss. Edge began the year with 3.07% share and ended it at 5.33%. Almost all of the people who abandoned IE moved to Chrome.


Google Search a Specific site
Search for specific words or phrases on only one site and any site you know the URL to. Just type in Google like this –
“potatoes” site:wsvaonline.com
– with the quotes.


See you next month on March 20, 2017. Listen up!

March 31, 2015

What Should I Install?

I regularly receive questions concerning readers buying new computers.  They will usually ask what antivirus software they should install to keep everything protected.  I usually suggest one or two good antivirus applications.  Keep in mind I am only referencing Windows machines and, due to my frugal nature, free applications. 

Microsoft Windows logoIf you have a Windows 7 system, I recommend going to Microsoft.com and searching for "Microsoft Security Essentials."  Go to the download page, download it and install it.  It may already be on your new computer if the manufacturer made a deal with MS to preinstall it.  However, do not worry if it is, it will harm nothing to reinstall.

Windows Defender screenFor a Windows 8.1 (or 8 if you have not upgraded yet…which you should ASAP) you have "Windows Defender" already installed on your computer.  It comes automatically with all versions of W8.  It is an upgraded version of "Security Essentials" for W8.  These are both good antivirus apps and really all you need unless you go to disreputable places that may possibly be able to defeat them.  They are good in that they will be updated with Windows Update so you do not have to do anything additional to get them updated as you do with all other third party apps. 

Avast! logoSome people do not trust MS and want another antivirus software so I recommend, "Avast!"  If you choose to install Avast go to, "Avast.com" only.  The reason is, if you search for it online you may be directed to a disreputable site.  It may be listed as a free download but you may be getting something that could harm your system. 

One other major application I would install on all computers today is Malwarebytes (download the free version at Malwarebytes.org).  I mentioned it toward the end of last year but many people have asked about it, so I feel I need to remind you. 

Malwarebytes logoI personally had not installed Malwarebytes on my computer figuring my antivirus software took care of everything.  A year or more ago I noticed my system running slower than it should be and I found a toolbar installed on Internet Explorer I had not installed.  I had not noticed it before since I do not regularly use MSIE as my browser so I had no idea how long it was on my computer.  Anytime you have a toolbar on your browser that you know nothing about is not a good sign.  It most likely means that you have some malware running and you need to remove it…now!  So I knew my computer had been had. 

Malware is software inserted when you download something, either intentionally or not, that is designed to do damage or some sort to your system.  It can totally or partially disable your computer.

The first time you run Malwarebytes you may get tens to hundreds of files recognized.  Delete them all!  I would encourage you to run it on some sort of regular schedule.  A weekly, monthly or quarterly time frame is good depending on how much you are online.

I almost guarantee if you install and run this on your old computer you will find many malware items present.  

What Should I Install?

I regularly receive questions concerning readers buying new computers.  They will usually ask what antivirus software they should install to keep everything protected.  I usually suggest one or two good antivirus applications.  Keep in mind I am only referencing Windows machines and, due to my frugal nature, free applications. 

imageIf you have a Windows 7 system, I recommend going to Microsoft.com and searching for "Microsoft Security Essentials."  Go to the download page, download it and install it.  It may already be on your new computer if the manufacturer made a deal with MS to preinstall it.  However, do not worry if it is, it will harm nothing to reinstall.

Picture of Windows DefenderFor a Windows 8.1 (or 8 if you have not upgraded yet…which you should ASAP) you have "Windows Defender" already installed on your computer.  It comes automatically with all versions of W8.  It is an upgraded version of "Security Essentials" for W8.  These are both good antivirus apps and really all you need unless you go to disreputable places that may possibly be able to defeat them.  They are good in that they will be updated with Windows Update so you do not have to do anything additional to get them updated as you do with all other third party apps. 

imageSome people do not trust MS and want another antivirus software so I recommend, "Avast!"  If you choose to install Avast go to, "avast.com" only.  The reason is, if you search for it online you may be directed to a disreputable site.  It may be listed as a free download but you may be getting something that could harm your system. 

One other major application I would install on all computers today is Malwarebytes (download the free version at malwarebytes.org).  I mentioned it toward the end of last year but many people have asked about it, so I feel I need to remind you. 

imageI personally had not installed Malwarebytes on my computer figuring my antivirus software took care of everything.  A year or more ago I noticed my system running slower than it should be and I found a toolbar installed on Internet Explorer I had not installed.  I had not noticed it before since I do not regularly use MSIE as my browser so I had no idea how long it was on my computer.  Anytime you have a toolbar on your browser that you know nothing about is not a good sign.  It most likely means that you have some malware running and you need to remove it…now!  So I knew my computer had been had. 

Malware is software inserted when you download something, either intentionally or not, that is designed to do damage or some sort to your system.  It can totally or partially disable your computer.

The first time you run Malwarebytes you may get tens to hundreds of files recognized.  Delete them all!  I would encourage you to run it on some sort of regular schedule.  A weekly, monthly or quarterly time frame is good depending on how much you are online.

I almost guarantee if you install and run this on your old computer you will find many malware items present.  

January 6, 2015

2014 Sites in Review, Part 1

Welcome to the beginning of our fourteenth year together with the Double Click column.  Every January we review the sites that we visited in the previous year.  Today is no different.  So as always, if the site addresses are too long to type I have shortened them using the "bit.ly" app so the links may not look quite right.  Without further ado…here they are in their order of appearance with short descriptions of each.

Thanks for reading the column and emailing me with your great questions.  I love writing it and hearing from you! 

  • Netflix, YouTube, Hulu and ABC – add ".com" to any of those to view TV shows, movies, video clips, etc.
  • Chromecast.com – this Google device allows you to broadcast anything from your Android, iPhone or Windows phones and computers to your TV.
  • Chromebook.com – Computers that run the Chrome OS (Google) and have everything you need in the Cloud. 
  • Google Drive/Docs,  – Google’s Office substitute and a good one it is, with this you may not need to purchase Microsoft Office.
  • McAfee – one of the many antivirus applications available for your computer’s protection.
  • Libre Office and Open Office – the two leaders in the free Microsoft Office replacements.  Both are good; however, fall short in some areas. 
  • Google, Yahoo, Bing, DuckDuckGo, IxQuick and StartPage – add ".com" to any of these for search engines, the last three do not track your searches but the first three do.
  • Google Location History – this site will show you where you have been in the recent past on Google Maps. 
  • Copy, bit.ly/roncopy – free online cloud storage, use the link shown and get 20 GB instead of 15 at Copy.com.
  • Dropbox, bit.ly/use-DropBox, same as above; however, you get 2 GB, many people prefer this to all the other online storage options since it was one of the first.
  • Google Drive and OneDrive, (by Microsoft) – Google’s and Microsoft’s cloud storage sites both at 15GB free. 
  • OneNote, Microsoft’s great note taking application, free online.
  • MultCloud, put all of your cloud storage on one site (notice spelling, no "i").

Tune in next week for the last half of the sites we visited in 2014.

September 30, 2014

Oops!

I have always been very careful when working on building a new computer.  There are certain things you must do; however, I missed one a couple of weeks ago.  (Geek confession coming up.)

Someone came to me and basically said since I am a geek and obviously quite knowledgeable with computers would I totally rebuild theirs.  I do not usually do things like this any longer.   Not that I do not enjoy building new computers; I actually very much enjoy doing so.  However, over years of being in the business I have found that if I do this, I end up owning all of the problems that arise with that system for evermore.  No matter what happens, no matter how many years down the road they come back to me for "free" help.  In one case it was so bad I got calls and emails for six months after the build.  If they were something that I caused…no problem I was more than happy to fix them.  However, the overwhelming number of times it was the user causing issues.

This was a person I know and trust and a good friend so I did it anyway.

He gave me a list of the applications he wanted installed, and original licensed discs for the programs that he still had.  Time for a warning to all of you who want to rebuild a computer or get a new one:  Make sure you have the original discs for licensed programs or it could be costly.  For instance, your Windows installation disc, Microsoft Office, Adobe Photoshop, etc. 

He also included all of his email account usernames and passwords, so that I could set up his accounts.  Another warning here, I do not recommend you do this unless you absolutely, positively, totally trust the installer.

As always you start with the operating system, Windows 8.1, a full reformat of the hard drive, etc. 

For Microsoft Office versions there has always been a small issue when you perform a reinstall.  In the olden days you had to speak with a live customer service rep for 30 – 45 minutes to get an approval.  They had to make sure that you did not have an illegal copy.  Today you call an 800 number and punch buttons for several minutes and get an OK.  Then you type in more numbers in your computer and you are approved.

Next, the multitude of upgrades.

After about five or six hours I was almost done.  For a while I tested, updating some more apps as necessary.  Another Windows update or so and done.  He was going to install his only data files when I got it back to him so I did not have to upload those.  I was finally finished, no big deal…until…

Strange things started happening in the browser.  Homepages changing, popups flying and then my brain finally kicked in; I had not installed any antivirus.  I now had several viruses running on a brand new computer.  One was trying to take over the system entirely.

I could have resolved them one-by-one; however, on a brand new system that is not the way I would do it.  So the rebuild began.

Guess what I installed before I got online this time?  You better have guessed right – his antivirus software and all was right with the world… another five to six hours later.

What a jerk I am; however, I hope you learned something from my mistake!

August 19, 2014

Things Wanted, Part 4

I never realized the past three articles would provide me with so much email from readers.  So today I will close out the series with one final shot at discussing things people want to know most from me. 

Ron's Tablet, Google Nexus 7 (2013)One follow up to last week.  I did not recommend the $49 version of various tablets and I listed the reasons.  One person wrote to tell me they had one and it was fantastic.  I am happy for them and for anyone who would like to use one of the more inexpensive tablets.  However, I stand by what I said as far as features, speed, available apps and capabilities.  If it is your first tablet and you are enjoying it please continue.  If you compared it to one of the more expensive models you would be astounded at the difference.  I was also asked for prices of tablets.  In regard to Android only the better ones start around $150 and top out around $600 depending on brand and capabilities.

Wendy and several others have written recently saying something similar to, "I accidentally deleted 1,000 pictures from my SD Card from vacation…can I get them back?"  Well the answer is usually, but not always, no.  Here is how you can try.

The company Piriform has several utilities I have recommended in the past.  First and foremost is CCleaner followed up closely by Defraggler.  The third is Recuva (piriform.com/recuva).  One warning: there are many "fake" Piriform products out there so make sure you always download them from Piriform.com to get the real things. 

Recuva logoRecuva is quite easy to use.  Download it.  Install it.  Run it. It will ask you first what type of files you are looking for; All file types?  Photos?  Music?   Select what you need.  Next it will ask where to look for them.  This is where you can choose your SD card (if plugged into your computer), a specific folder on your computer or my favorite, the Recycle Bin.  Next it will ask where you would like to restore the files.  If you are searching an SD Card I would select somewhere on your computer’s hard drive for the restored files.  Then start it and let it run.  The number of files it has to search for determines how long it will take.  I have found it to be very successful in recovering deleted files for me.

There is an essential caveat that you should be aware of for "undeleting" files.  This is that you do it soon after deleting the file. 

The way windows computers work when you delete a file, it really doesn’t delete it, even when you empty the recycle bin.  The operating system actually puts a mark on the file which tells the system that if this space is needed to store another file, it can be used. 

So the file is there but it will be overwritten if/when needed.  The longer you wait the more chance there is that it will be partially or fully destroyed.  Think of an old cassette tape.  You can record something and then rerecord over it, making the first recording useless.

So if you know you have deleted a file on your SD card, pull that card out of your camera and use another one…now.  Then your chances of getting those beautiful vacation pictures back are greatly increased.  

February 25, 2014

January 29, 2013

Music on the Go

I receive questions every now-and-then about listening to music online.  Questions like whether you can listen on a computer or a phone, free or paid music, rock or classical, etc.

There are many, many streaming music options out there so you can listen to your favorite group or genre of music.  Some of the more popular ones are, "Slacker Radio", "Spotify", "Maestro", Last.fm and the one I like best…Pandora.

I would check each site individually to see the slight differences.  Some are more "social," meaning that they have built-in designs which allow you to more easily share your music and/or playlists with others. They all have free streaming; however, you can get paid versions which give you more options and features.  They also have options for use on smartphones, tablets and of course computers. 

imageI have had a free Pandora account for several years.  You start off by adding a couple of favorite songs or artists, rate a few of the songs you hear and then Pandora will find you "similar" music.  Sometimes the choices are good and sometimes not so good but you can always grade the songs with a thumbs up or down.  Thumbs up will allow the song to play more often; a down vote will remove the song from your Pandora account so you won’t have to hear it again. 

You can then create your own "stations" from your music choices.  I have Country, Christian, Classic Rock and Celtic Music (yes, including the Celtic Women). 

Again, Pandora is my personal favorite but all of the ones I have mentioned are good.  Try a couple and see which one you like best.  You will be able to discover new artists and have the ability to purchase songs if you wish.

Now the question comes up: How can I store my music online if I already own many MP3s?  If you do not want to use streaming since you already have a lot of music you enjoy, how can you listen to them online when you do not have your MP3 player? 

Musical notesThe answer is Google once again.  Google Play/Google Music helps you bring your iTunes library or any music specifically to your Android devices.  There are also applications out there that will allow you to use Google Play with your iPhones, too. 

A side note here.  I prefer to call it Google Music since Google Play is the Android App store name and it gets confusing, so excuse my relabeling.  Also, the site is found at music.google.com and the original name of this feature was Google Music.     

Google Music has a neat feature.  You install it on the computer that has your music and show the application where your music is located.  It then uploads your music to the site over time; lots of time.  I had about 2,500 songs in my library and it took over a day to upload it all to Google Music.  Since you can upload up to 20,000 of your songs to Google for free it could take much longer.

Once you have uploaded your music, it is instantly available at music.google.com on the web and your Android phone or tablet.

You have many options.  Pick a couple and enjoy them whenever you want to hear some good music.  Or new music since most of these sites will give you “unpublished” musicians that you can help discover.

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