DoubleClicks.info About Computers for Newbies & Everyone Else

June 16, 2015

Decrapify Your Computer

Last week I mentioned a friend whose computer was struggling through a major malware and viral infection.  I had several readers write to ask, what was done to resolve it and even more importantly how to stop a reoccurrence of the same problems. 

To resolve it I installed Avast! for antivirus protection and Malwarebytes to remove the malware.  I had to run each several times to get rid of all but a couple of nasty ones. 
For those last two or three I had to search the net to find solutions since I had never heard of them.  I found the solutions, ran them and those problems were gone, too.  This was not a quick process.  The first run of Avast! took several hours and Malwarebytes took a couple of overnight runs.  But finally all was well.

I will also say that a huge majority of their problems came from trial antivirus expiring and nothing replacing it, plus many coupon saving apps which were putting on all the malware to get usernames and passwords along with surfing habits.  Fortunately they did not do any banking online or they would have been broke, too.

Next, on a new computer the first thing you should do is to install the two applications mentioned above or pay for the free/trial antivirus provided by the manufacturer and add  Malwarebytes. 

Next, you need to remove the PUPs from your new computer.  (Potentially Unwanted Programs, and yes that is an actual term.)  These are the "junk" programs on new computers that you do not use and will likely never have a need for. 

For the past many years I have built my own computers so I only install what I need; however, in the olden days I used an application called, "PCDecrapifier."  I reinstalled it today to test it out and it still works well. It will remove the majority of your PUPs and bloatware / crapware; however, you may still have some left. For those remaining you should uninstall them upon discovery as you would any application. 

PC Decrapifier logo

PCDecrapifier is a standalone app, which means no installation other than running the downloaded executable.  When you are done all you do is remove the Decrapifier file you downloaded and ran earlier.  It will request if you would like to create a restore point.  I doubt you will need to worry about it but I suggest that you do this.  I recommend you create a restore point anytime you install any new application.

Last today I have several steps for installing new software from day one on.  Start by reviewing the program you are looking to install on your favorite search engine.  See if anyone mentions any "security" issues about it.  Throw out the top 10% of lovers and haters of the application and you will have realistic opinions.  Next, when you install it, if there is a "Custom" install choose that over the default which asks you no questions.  The reason is even some reputable programs have "add on" programs that go with them.  For instance some install Google Chrome along with the real app you mean to install.  In my opinion that is not bad since I am a big supporter of Chrome; however, some apps install PUPs.  A custom install will allow you to choose exactly what is installed so you can "uncheck" any PUPs you see. 

June 9, 2015

New Computer Oops

A friend got a new computer last year.  They got a very nice 64-bit, 17 inch HP Notebook.  It had a large hard drive, 6 GB of RAM and lots of free or trial software. One of which was a quite nice and usually expensive antivirus program.

The free software is standard in the market today.  Each manufacturer tries to include Microsoft Office products or some other popular, desirable program that could be costly.  That way you may buy their brand over a competitor’s.  All new computers offer one of the well-known brand names of antivirus software.

BloatwareNew systems also include programs installed that many people never use or need.  These applications are called "Bloatware" or more lovingly "Crapware."  Both words tell you what the computer communities think of them.  More on that next week.

I see a problem with many of the important programs "given" to you with a new computer.  Specifically, those offering you free antivirus protection.  They are not lying.  They give you a full version of one of the big boys’ antivirus software for free (read trial).  However, that being said they also expire after a definite time. 

I do not appreciate this sneaky way companies try to get you to buy their products.  The antivirus software works great for the 30-90 days (or in rare cases six months) then it quits.  This would be like you taking a plane trip to Europe and half way across the Atlantic your free baggage storage expires.  So your bags are jettisoned from the plane. 

Before your trial version totally quits it gives you pop up warnings.  Most people ignore popups since they are usually ads for something to separate you from your money.  Many users do not know what to do anyway.  They may think that they bought their computer with "free" antivirus so the pop up must be from something else.  Some people fall for the ads and purchase the usually overpriced application. 

Now back to my friend’s story. Apparently their pop ups started telling them to purchase the license for the antivirus.  They, as many, many others, did not do so.

They brought their computer to me to see if I could check it out and see why it was doing strange things.  As soon as I tried the first webpage I knew they at least had Malware running rampant.  Pop up ads going crazy is the signal.  Then I checked the antivirus software…it had expired months ago.

After running repair apps for several nights I found that the computer had almost 3,800 malware items running on it along with a couple of hundred viruses.  If you have no antivirus software running this will happen to you too – guaranteed! 

Next week we will look at other things you can do to "fix" your new computer.

Buggy

November 5, 2013

Should I Remove It?

We are getting to that time of year again when people are thinking about buying a new PC for themselves or someone else.  Have no fear; this column is not about "How to find the best $5,000 computer for $14.95."  I stopped writing those articles several years ago since I stopped getting emails requesting them.  I think everyone is fairly familiar with getting a new computer.  But of course, if I get countless inquiries before Christmas I would be happy to write another one.

OK, onto today’s topic.  So you get a new computer and guess what?  Every single computer you purchase new from a computer company comes with bloatware, crapware, crudware or one of its many other names.  If you have no idea what they are read on.  Bloatware is basically all of the applications which come on your new computer and those installed over time that really do not do you much good.

For instance, if you are like me you have a favorite "free" antivirus program.  When you get a new computer it will almost certainly come preinstalled with one of the big name apps.  You go ahead and register for this program, since it is free.  The problem is that it will not be free after the free "test" period is complete.  Say in three to six months you have forgotten all about that application, but you get a warning telling you that it has expired and to be protected online you need to purchase it for the next year.  I am not saying that it is a bad app but you may not need it and may also be uneasy about deleting the program. 

There can be ten or even more of these types of applications installed on a new system.  The computer manufacturers receive a fee for putting these on their new systems, so that is why they are there. 

There are many ways to remove them.  My favorite if you are techie enough is to wipe the computer clean (yes, format the drive) and reinstall a clean copy of the operating system.  I DO NOT suggest that for everyone, just for geeks who already know this.  Next, if you know which applications are unnecessary, in Windows 7 go to "Control Panel" and then "Programs & Features" and individually delete them.  OK, for Windows XP, "Control Panel" then "Add or Remove Programs." Then in Windows 8, CP again and next "Uninstall or Change a Program."  OK, there are just too many Windows OS and since "7" is the most popular I will stick with it from now on.

imageYou may also get one of the many programs that will help you with this process.  The one I like most is a free application called, "Should I Remove It?" (shouldiremoveit.com) This is a neat little utility you can easily install and use.  Once you download the app it will install a shortcut on your desktop.  Double click the shortcut and the program will start and run for a minute or so looking for applications.

It has a database built from user input like yours.  Each program listed may or may not be crudware but you can scroll through the list and check.  Click on the program’s name see the percentage of people who uninstall it, check into it or choose, "What is it?" or "Uninstall."

"Uninstall" is self-explanatory but the other button will open your browser with information they have gathered about the application and other users’ thoughts regarding the app.  If after reviewing the information you decide you do not need it, click "Uninstall" and it will uninstall it using your windows uninstall program.

This is a very slick little application which actually uses user experiences to help you make a decision. 

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