DoubleClicks.info About Computers for Newbies & Everyone Else

June 14, 2016

Avast, me Hearties!

Although I have been and still am a fan of the Avast! antivirus application (avast.com) I recently stumbled onto something interesting. 

I have always used the free version of Avast and it has worked quite well.  Since it is free you do get popups occasionally suggesting you try to better clean up your computer.  If you click the link it takes you to the upgrade page.  This is fine with me too since the paid version is good and they deserve pay for their application.  I appreciate the great freeware version but if someone wishes to pay I say, go for it.

image

The paid versions of Avast run from approximately $35 to $50 annually.  They also have other products available but those are the ones you should look at to replace the free version. 

Now back to my story.  Avast regularly offers popups which encourage you to try the Premium version.  One day they had one that offered the Premium version for free for a specific period of time.  I clicked it since they are a very reputable company. I thought it would be good to try the best product…especially for free. 

When the time limit expired I thought it would go back to the free version; however, it did not.  It basically said if I wanted to keep using it I had to pay my annual fee.  Then it told me I was no longer protected and should re-up for the premium version.  I went online to see what others thought and many had the same issue. 

So I thought OK, this will be a pain but I will uninstall it and then reinstall the free version again.  And make sure that the next time I get it running I WILL NOT try out the temporary premium version.

After I did that and the free new shiny version was running it still told me I had to upgrade.  It kept the old information and, yes, wanted my money.  I hated to have to go to another antivirus application so I kept looking for a fix.

I found a solution online and it was actually on the Avast site.  I know that some of you have tried or will try the free premium version so here is the fix.  It is called, "avastclear."  This is a short link to get to the page, rd.dblclx.com/avastuninstaller.  If you follow the instructions on the page all will be well.  The final step is to restart your computer.  I suggest after that you download the free version and happily reinstall it and live happily ever after.

There is really only one thing to do that you may be unused to per step 2 from Avast’s instructions; you must start in "Safe Mode."  You may try to restart your computer and press F8 at the correct moment; however, I have an easier way.  Hold down the Shift key and click Restart at the login screen or while in Windows while clicking the star button, Power and Restart. You will get a new screen when it starts.  Choose the following menus on each screen as follows:  Troubleshoot, Advanced options, Startup Settings, Continue and finally choose "4." 

Then find the downloaded "avastclear" and continue following the instructions from Avast.

Safe Mode startup screenSafe Mode startup screen

July 21, 2015

Emailed Questions, Part 1

Today I will look at a few questions I have recently received starting with one regarding last week’s Chromebook article.

I have always thought it funny when you write one thing and get totally different responses.  From the Chromebook discussion last week I received the following two statements.

First is, “[on] your assertion of Chromebooks from $129, implying they are inexpensive – I went to eBay and the 2015 model sells there … and found them at $1,500.00 … a far cry from $129 to $199.”

I went to eBay and the most expensive Chromebook I found there was $1,820, even better.  The same model, the “Google Chromebook Pixel 64GB” was on Amazon for $1,610.  It has a street price of a little less.


Ron's Samsung Chromebook

Ron’s Samsung Notebook,
paid $169 over 18 months ago.

The latest version now sells for $179.
Great notebook and well worth the price.



I did not say that the range of $129 to $199 was the upper or lower limit but in that range you could find a decent computer.  I also found a Windows Notebook far exceeding $1,500.  I found one for over one million but that one comes with a handmade wooden case, encrusted with diamonds and other bling.  (Before anyone gets upset I also found a Chromebook at the same price similarly decorated.) You can find them for whatever you are willing to pay, but I still stand by my original range.

The other was someone who bought a student/relative of theirs a “Chromebook and printer for right around $250.00.”  Congratulations to them on finding a great deal on a computer and printer for that young person.  (Also, proving my point.)

Sometimes I get many questions on how to perform a particular process on my computer.  I get questions asking me what is your favorite program or website you use to do _________.    I will give you a few over the next week or so if your emails show interest in the topic.  If you have questions do not forget to email me.

I may not always have the best plan; however, they work successfully for me.  Remember also that I really like the word, “free” so you may be able to do these things other ways for a cost.

Avast! splat logoOne of the more popular emails I receive is, “What antivirus software do you recommend?”  I currently use Avast! Antivirus (avast.com) on all of my computers, with the exception of work.  Work is controlled by others.  To be honest they are all similar but every year or two I review evaluations of all of the free antivirus software.  I then choose the one that scores the best and appears to have a good “ease of use” factor to me.  You can pay for others as well as Avast! if you wish.  In my opinion some of the “big boys” out there are bloated and slow a machine down too much for me.

Next week we will look at a few more questions and answers

June 16, 2015

Decrapify Your Computer

Last week I mentioned a friend whose computer was struggling through a major malware and viral infection.  I had several readers write to ask, what was done to resolve it and even more importantly how to stop a reoccurrence of the same problems. 

To resolve it I installed Avast! for antivirus protection and Malwarebytes to remove the malware.  I had to run each several times to get rid of all but a couple of nasty ones. 
For those last two or three I had to search the net to find solutions since I had never heard of them.  I found the solutions, ran them and those problems were gone, too.  This was not a quick process.  The first run of Avast! took several hours and Malwarebytes took a couple of overnight runs.  But finally all was well.

I will also say that a huge majority of their problems came from trial antivirus expiring and nothing replacing it, plus many coupon saving apps which were putting on all the malware to get usernames and passwords along with surfing habits.  Fortunately they did not do any banking online or they would have been broke, too.

Next, on a new computer the first thing you should do is to install the two applications mentioned above or pay for the free/trial antivirus provided by the manufacturer and add  Malwarebytes. 

Next, you need to remove the PUPs from your new computer.  (Potentially Unwanted Programs, and yes that is an actual term.)  These are the "junk" programs on new computers that you do not use and will likely never have a need for. 

For the past many years I have built my own computers so I only install what I need; however, in the olden days I used an application called, "PCDecrapifier."  I reinstalled it today to test it out and it still works well. It will remove the majority of your PUPs and bloatware / crapware; however, you may still have some left. For those remaining you should uninstall them upon discovery as you would any application. 

PC Decrapifier logo

PCDecrapifier is a standalone app, which means no installation other than running the downloaded executable.  When you are done all you do is remove the Decrapifier file you downloaded and ran earlier.  It will request if you would like to create a restore point.  I doubt you will need to worry about it but I suggest that you do this.  I recommend you create a restore point anytime you install any new application.

Last today I have several steps for installing new software from day one on.  Start by reviewing the program you are looking to install on your favorite search engine.  See if anyone mentions any "security" issues about it.  Throw out the top 10% of lovers and haters of the application and you will have realistic opinions.  Next, when you install it, if there is a "Custom" install choose that over the default which asks you no questions.  The reason is even some reputable programs have "add on" programs that go with them.  For instance some install Google Chrome along with the real app you mean to install.  In my opinion that is not bad since I am a big supporter of Chrome; however, some apps install PUPs.  A custom install will allow you to choose exactly what is installed so you can "uncheck" any PUPs you see. 

March 31, 2015

What Should I Install?

I regularly receive questions concerning readers buying new computers.  They will usually ask what antivirus software they should install to keep everything protected.  I usually suggest one or two good antivirus applications.  Keep in mind I am only referencing Windows machines and, due to my frugal nature, free applications. 

Microsoft Windows logoIf you have a Windows 7 system, I recommend going to Microsoft.com and searching for "Microsoft Security Essentials."  Go to the download page, download it and install it.  It may already be on your new computer if the manufacturer made a deal with MS to preinstall it.  However, do not worry if it is, it will harm nothing to reinstall.

Windows Defender screenFor a Windows 8.1 (or 8 if you have not upgraded yet…which you should ASAP) you have "Windows Defender" already installed on your computer.  It comes automatically with all versions of W8.  It is an upgraded version of "Security Essentials" for W8.  These are both good antivirus apps and really all you need unless you go to disreputable places that may possibly be able to defeat them.  They are good in that they will be updated with Windows Update so you do not have to do anything additional to get them updated as you do with all other third party apps. 

Avast! logoSome people do not trust MS and want another antivirus software so I recommend, "Avast!"  If you choose to install Avast go to, "Avast.com" only.  The reason is, if you search for it online you may be directed to a disreputable site.  It may be listed as a free download but you may be getting something that could harm your system. 

One other major application I would install on all computers today is Malwarebytes (download the free version at Malwarebytes.org).  I mentioned it toward the end of last year but many people have asked about it, so I feel I need to remind you. 

Malwarebytes logoI personally had not installed Malwarebytes on my computer figuring my antivirus software took care of everything.  A year or more ago I noticed my system running slower than it should be and I found a toolbar installed on Internet Explorer I had not installed.  I had not noticed it before since I do not regularly use MSIE as my browser so I had no idea how long it was on my computer.  Anytime you have a toolbar on your browser that you know nothing about is not a good sign.  It most likely means that you have some malware running and you need to remove it…now!  So I knew my computer had been had. 

Malware is software inserted when you download something, either intentionally or not, that is designed to do damage or some sort to your system.  It can totally or partially disable your computer.

The first time you run Malwarebytes you may get tens to hundreds of files recognized.  Delete them all!  I would encourage you to run it on some sort of regular schedule.  A weekly, monthly or quarterly time frame is good depending on how much you are online.

I almost guarantee if you install and run this on your old computer you will find many malware items present.  

What Should I Install?

I regularly receive questions concerning readers buying new computers.  They will usually ask what antivirus software they should install to keep everything protected.  I usually suggest one or two good antivirus applications.  Keep in mind I am only referencing Windows machines and, due to my frugal nature, free applications. 

imageIf you have a Windows 7 system, I recommend going to Microsoft.com and searching for "Microsoft Security Essentials."  Go to the download page, download it and install it.  It may already be on your new computer if the manufacturer made a deal with MS to preinstall it.  However, do not worry if it is, it will harm nothing to reinstall.

Picture of Windows DefenderFor a Windows 8.1 (or 8 if you have not upgraded yet…which you should ASAP) you have "Windows Defender" already installed on your computer.  It comes automatically with all versions of W8.  It is an upgraded version of "Security Essentials" for W8.  These are both good antivirus apps and really all you need unless you go to disreputable places that may possibly be able to defeat them.  They are good in that they will be updated with Windows Update so you do not have to do anything additional to get them updated as you do with all other third party apps. 

imageSome people do not trust MS and want another antivirus software so I recommend, "Avast!"  If you choose to install Avast go to, "avast.com" only.  The reason is, if you search for it online you may be directed to a disreputable site.  It may be listed as a free download but you may be getting something that could harm your system. 

One other major application I would install on all computers today is Malwarebytes (download the free version at malwarebytes.org).  I mentioned it toward the end of last year but many people have asked about it, so I feel I need to remind you. 

imageI personally had not installed Malwarebytes on my computer figuring my antivirus software took care of everything.  A year or more ago I noticed my system running slower than it should be and I found a toolbar installed on Internet Explorer I had not installed.  I had not noticed it before since I do not regularly use MSIE as my browser so I had no idea how long it was on my computer.  Anytime you have a toolbar on your browser that you know nothing about is not a good sign.  It most likely means that you have some malware running and you need to remove it…now!  So I knew my computer had been had. 

Malware is software inserted when you download something, either intentionally or not, that is designed to do damage or some sort to your system.  It can totally or partially disable your computer.

The first time you run Malwarebytes you may get tens to hundreds of files recognized.  Delete them all!  I would encourage you to run it on some sort of regular schedule.  A weekly, monthly or quarterly time frame is good depending on how much you are online.

I almost guarantee if you install and run this on your old computer you will find many malware items present.  

January 13, 2015

2014 in Review, Part 2

This week I will continue with the second half of the links we talked about last year at DoubleClicks.info.

Remember, if the site addresses are too long to type I have shortened them with bit.ly.  Here they are in their order of appearance with short descriptions of each.

  • CNet and Download (both part of CBS Interactive), great reviews, “how tos”, etc. of most everything tech at the first site and good downloads on the other.  
  • Gmail, Outlook or Yahoo, three popular free email and information providers.
  • Thunderbird – a very good email application for computer that can incorporate all of the above emails on your desktop.
  • Firefox.com – One of the most popular internet browsers.
  • Coffitivity and Rainy Mood  – fun sites which make soothing noises while you work.  
  • Barnes & Noble Nook – the B&N ereader, Nook.
  • 10,000+ Free eBooks – a place to get free ebooks including the most recent of many for Android only.
  • CCleaner, Defraggler, Recuva and Speccy – four great computer utilities from Piriform.
  • iTunes – media player and controller for all Apple products.
  • Mighty Text – enables you to send and receive text messages from your phone in your browser.  You may also dial your phone from this add-on.  
  • SnagIt  and Screenshot Captor – the first is a paid screen shot application with many features. The captor is a free app that is similar but does not have as many abilities.
  • Livescribe – the home of the Livescribe pen that records your meeting’s audio and syncs the audio to your written text. Not free.
  • Cogi – a phone application which allows you to capture, review & share the highlights of meetings and lectures.
  • Burger King, Chipotle, Domino’s, Five Guys, McDonald’s, Panera Bread, Papa John’s, Pizza Hut, Starbuck’s, Wendy’s are just a few of the many fast-food shops having apps so you can order on your phone. 
  • Calorie King – a site for your computer or phone to get dietary information on all the stuff you order from the aforementioned sites.
  • Realtor.com and Zillow.com – two excellent sites to use if you are buying or selling your home. 
  • Fitbit and Ringly and Water Dancing Droplet Speakers, Spreengs and Shoulderpod are several interesting gadgets you can buy for presents for yourself or others.
  • Ninite – a site that lets you get many applications to quickly install them all at one time without stopping all along the way to ask you questions.
  • AVG or Avast! – two of the better free antivirus applications. 
  • Malwarebytes – the best free app which checks your computer for nasty malware.
  • SpeedTest – you may check the speed you are receiving from your service provider at any time. 
  • Typing Web – if you need typing lessons or a refresher course here is the place to get help.
  • Steam Powered – a few free and many for a cost game site. 
  • PayPal – a very secure site for making online purchases.  

Stay tuned for 2015 and have a very Happy New Year!

December 30, 2014

New Computer, Part 2

Last week I told you about Ninite.com for your new computer.  I received several emails asking what other applications I would install on a new Windows computer. 

My first "have to have" application is anti-virus software.  I suggest initially what probably comes free with your new computer. However, after the free six or twelve month trial ends, get a free app.  The one you get with your computer usually goes for a high annual fee.  Download only one of these first: AVG or Avast!. These are the two many other geeks and I use.  Search the sites for the free versions and only get them from those sites.  Viruses may be included in them when they are downloaded elsewhere.   

Do not install more than one antivirus app on your computer at a time or it could cause issues. 

Next, I have a new recommendation, Malwarebytes.  This will help your antivirus software keep you even safer.  The free version is good.  You need to remember to run it yourself every few days.  Malware stands for malicious software that may not destroy things but can really mess with your computer.  I almost guarantee if you install and run this on your old computer you will find you have hundreds of malware items present.  

Now, go to Speed Test and see what actual speeds you are getting from your internet service provider.  If you get less than you should call your provider and get their assistance to correct the issue.  The speed can vary from hour-to-hour but should be close most of the time. 

The next thing I suggest is something you used to have to pay a bundle for, Microsoft Office.  Not any longer.  For the average Office user you can create a new Outlook.com account or use your Hotmail.com account and use Office Online – for free.  There are several ways to get to your office apps but I suggest onedrive.live.com to set up or login to your office products. 

After typing like you did in your new free online Word application you notice that your typing could be improved if you used more than two fingers.  To work on your typing skills and speed take a look at Typing Web and practice.  You can improve your typing for free and maybe have some fun doing so.  

Finally, you should just have some fun.  If you like computer games login for free at Steam Powered.  An account is free as are some of the games; however, some may have a onetime cost or possibly a monthly fee.  I like the free, "Star Trek Online" where I am a commander of a Federation vessel. 

If you want to pay for a game, set up a PayPal account.  It is a very secure online payment system.  I have used it for years and have never had a problem.  I suggest anytime you tie your checking/savings account to anything online you create a separate account from your "home" account.  This is just in case there is ever a security hack.  They can only get a minimal amount of money and it will not affect paying your "real" bills.

Have a Happy 2015!

Powered by WordPress

%d bloggers like this: